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Engage your customers

Explore how we help franchise and multi-location businesses ensure local customer satisfaction.



Call Auditing






Receive And Post Reviews From Happy Customers

Seamlessly ask for and respond to reviews

Enable your franchisees to say thank you to a happy customer or respond to a bad experience on Rate-a-biz reviews right from their dashboard. They can use our email template or customize their own - all they need to do is enter the address of the happy customer and click send! We automate the rest.

Auto-publish reviews to your website

Locations can ask for a review via Rate-a-biz, and we’ll auto-publish any review on their local website. Reviews rated 4 or 5 stars are posted immediately, while those rated 3 stars or less are held for franchisee response and management before posting. Franchisees can also remove unwanted reviews from their website.

Become the obvious choice with Google reviews

We provide franchisees with the tools to easily ask for Google My Business reviews straight from their dashboard. The collected reviews appear next to their listingin maps and search.

Take Action On Key Insights From Call Outcome Audits

Identify opportunities to do more business

We identify gaps in turning a lead into a scheduled appointment and provide opportunities to coach your franchisees on phone-handling skills.

Consult with franchisees to schedule more appointments

Our dedicated Customer Success Consultants will review theresults of your call audits with your owner-operators to improve their chances of scheduling appointments.

Learn call patterns to make better resourcing decisions

See how many calls are going to voicemail or are unanswered, learn call arrival patterns to make better staffing decisions, or determine if a call center service can improve your lead-to-appointment ratio.

Create Helpful Content And Demonstrate Subject-Matter Expertise

Enspire for Enterprise blog for SEO success

Contribute to your SEO success

Provide positive ranking signals to search engines by updating your website frequently with new blog content.

Enspire for Enterprise blog for growth awareness

Generate growth awareness

Post franchise location openings to inform customers when you expand your business into new markets or services.

Enspire for Enterprise blog for trust

Create trust signals 

From DIY assistance to your own research, publishing educational content about your industry builds customer trust.  

Effectively Manage Offers And Promotions From Coast To Coast

Corporate and local offer management

Create and publish offers to each of your location’s websites using corporate offer-management. Choose to push an offer out to one, many, or all locations right from your dashboard. You can also set rules that enable locations to publish from a list of corporate-approved offers or allow them to be creative and set their own local offers.

Create urgency without the hassle of managing offers

Set your offer(s) to auto-update the expiration date on a recurring basis to create a sense of urgency among your customers.

Measure and improve offers

View how many customers share your offers to inform future offer placements and campaigns through our Centermark reporting platform.

Powerful Marketing Solutions That Help Your Network Locations Grow


Build Your Brand


Grow Your Business


Engage Your Customers


Reporting & Analytics


Support Your Network


Fill out the form to request a chat with our team. We're here to listen and to help!

You can also give us a call at 855-973-8003.

Existing customer? Please call 855-973-8003 for support.