How does my Google My Business listing help customers find me?
When a potential customer performs a Google inquiry for curbside pickup, takeout food, or delivery near them, any business that offers those services will want to make sure they appear in those search results. If a business has updated their profile with this information, it will be readily viewable when a web user clicks on their Google My Business listing. This could be the difference between a potential customer choosing to patronize your business, or someone else’s!
The same goes for providing current information about your hours and COVID-19 policies. If someone sees your hours on Google and visits your business within those hours only to find that you are not open, you could potentially lose a customer, along with potentially losing customers if you are open but have not updated your hours.